Administration is the backbone of a comprehensive social protection system. The core function of administrative institutions is to deliver social assistance benefits to eligible beneficiaries. This entails identifying and registering potential beneficiaries, assessing their needs and conditions and making an enrolment decision. This determines the strategy to be adopted.

The module on ‘Administration’ includes the key components of social protection programme administrative processes and how they relate with one another. It explains the constraints in successful programme implementation, potential pitfalls and bottlenecks, design options for the system and ways to reform the administrative systems that are compatible with existing resources and capacities.


 Download slides 

Download summary document

 Download base document